Experienced Collections Associate

Job Summary and Responsibilities

  • Interacts directly with consumers via the phone, reviews account information and helps customers establish repayment. 
  • Reviews account information via account management system and assesses payer potential.
  • Listens and negotiates
  • Follows legal parameters and compliance requirements as outlined by state and federal mandates
  • Follows department and company policies and procedures
  • Contributes to team effort, performance and goals

Collections Associate- PPA

Job Summary and Responsibilities

  • Individuals are responsible for helping consumers establish repayment opportunities
  • Interacts daily with consumers via the phone
  • Utlizes excellent listening skills
  • Maintains customer confidence and maintains confidentiality
  • Follows legal parameters and compliance requirements as outlined by state and federal mandates
  • Follows department and company policies and procedures
  • Contributes to team effort, performance and goals

Equal Employment Opportunity Employer

Contact Us at   careers@jcap.com   or call 320.229.8540